Shipping and Return Policy

Order Processing

Digital files are available for immediate download, through a link in your confirmation email or the My Account link in the About section of the navigation bar.

Orders of printed calendars and other physical items are processed within 1-3 business days of purchase and shipped through USPS. You will receive a confirmation email within a few minutes of purchase and a shipment notification email after your package is sent.

If you need to change your shipping address, add an item to your shipment, or have any problems with your order, please email Toby@GardeningByTheMoon.com right away.

Returns

Wall Calendars – If you’re not absolutely delighted with your printed wall calendar, you may return it for a refund or exchange. Please note that customer pays return shipping and that your refund or exchange will not be processed until we receive the returned item.

Digital Downloads – There are no refunds or exchanges on digital purchases—if you are not sure which version of the calendar is right for you, please contact us prior to placing your order and we’ll be happy to help. Please bear in mind that we are a very small company and it may take 1-2 business days for us to get back to you.

Shipping Materials

All of our packing and shipping materials are recyclable AND compostable, except for the USPS Flat Rate Envelopes, which are recyclable. Recycling any of our packaging is a great choice, but if you do choose to use it in the garden (I make a lot of my garden paths by laying down cardboard and sawdust between vegetable beds!), the adhesives on the USPS flat rate envelopes and on the brown cardboard mailers are biodegradable, though you’ll probably want to remove the postage label (at the time we purchased them, we were unable to find labels that worked for us with plant-based adhesives, but we look forward to transitioning to biodegradable postage labels as soon as we use up this batch).

All of our packages are labeled with worker-friendly, worm-friendly low VOC inks.

Happy gardening!